Sholahuddin Al Ayubi
Sholahuddin Al Ayubi
Web Developer Hosting & Domain Management
Sholahuddin Al Ayubi

Hello I'm Sholahuddin Al Ayubi

I'm working as Web Developer Hosting & Domain Management

About Me

Sholahuddin Al Ayubi

Yogyakarta, Indonesia

Hello my Name is Sholahuddin. I can work in team and I don't like to procrastinate my work. I am an honest person, responsible and punctual person as well.

  • 5+ Years Job

    Experience

  • 50++ Projects

    Completed

  • 120++ Meetings

    Successful

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What Actually I Do My Services

Web Development

Web Development

Web development refers to the creating, building, and maintaining of websites. It includes aspects such as web design, web publishing, web programming, and database management.

Domain Management

Domain Management

Domain management, or domain name management, refers to the ongoing tasks of keeping a personal or corporate domain (or domains) stable, secure, and able to support related websites.

Hosting Management

Hosting Management

Managed hosting is an IT provisioning model in which a service provider leases dedicated servers and associated hardware to a single customer and manages those systems on the customer's behalf.

Why You Hire Me?

I'm The Best Front End Expert in the marketplace

Resume

My Professional Resume

My Professional Work History

Download Resume
Hostinger Ltd
Dec 2019 - Jan 2023
Customer Success Team Lead - Hostinger Ltd

Responsibilities:

  1. Help to hire a team of specialists who are focused on delivering world-class technical support;
  2. Help specialists level up in their skills and experience;
  3. Drive team members to be self-sufficient;
  4. Build processes that enable team members to collaborate and execute;
  5. Hold regular 1o1s with all team members;
  6. Create a sense of psychological safety on their team;
  7. Engage with our customers to triage their issues;
  8. Create, update, or review documentation changes based on customer interactions;
  9. Foster an environment for the specialists on the team to maintain good performance and satisfaction;
  10. Improve the customer experience in measurable and repeatable ways;
  11. Participate in escalation on-call rotation.
Niagahoster - A company child of Hostinger
Jan 2018 - Nov 2019
Customer Success Specialist - Niagahoster - A company child of Hostinger

Responsibilities
Communicate with customers and solve their technical issues related to the website via live chat & email. Assist Customers with exact guidance and resolutions. Going the extra mile for each Customer is part of the job. Focus on the Customer’s success by offering additional services, tools, and products. Response and check abuse of service (spam/phishing).

My Professional Work Skills

PHP

90%

Wordpress CMS

90%

Codeigniter

85%

Web Design

85%

Network TCP

85%

My Professional Language Skills

English

75%

Indonesian

96%

My Education Background History

Mercu Buana University Of Yogyakarta
Sep 2013 - Sep 2017
Informatic engineering - Mercu Buana University Of Yogyakarta

Informatic engineering

Blog

We share our news and blog

151
Content builder posts

Content builder posts

Mar 10, 2019 In Web Applications

There are many variations of passages of Lorem Ipsum available, but the majority .

1216
Mencegah Radiasi Komputer pada Mata dengan Lensa Anti Radiasi

Mencegah Radiasi Komputer pada…

May 16, 2014 In Artikel

Zaman sekarang siapa sih yang gak make komputer guys

Contact

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